Q: Why do I have to transfer my site? What does website migration include?
A: The web site migration service provided by Mohamed Ibrahim Hosting is completely free and consists of moving all your website files, databases and e–mails from your present provider to your brand–new hosting account with us. We will also revise all the configuration settings required for your websites to be fully operational on our ultra–modern cloud hosting platform.Our techs are fully capable of moving any sort of website. With years of practical experience in the industry, they’re well–versed in the specificities of our cloud hosting platform, our Control Panel as well as all other widely used Control Panels. For them, moving a custom–made web app with many custom libraries is as easy as moving a plain WordPress weblog.
Q: Website migration sounds like lots of work. Just how long will it take?
A: There are plenty of aspects to consider – the total number of web files, the size of the database, the complexity of the website itself and the present workload of our website migration experts, etc. However, we do our best to perform all web site migrations within a 48–hour time window. Smaller web sites are migrated faster – typically in under 24 hours.
Q: My privacy is important to me. What information do you need?
A: We will need the login details for your old web hosting provider’s Control Panel as well as the site’s name (domain name).
Q: My present hosting account has delicate info inside. How can I trust you?
Q: Will there be any downtime for my web site?
A: No. Your web site will continue to be reachable online during the migration. As soon as everything is done on our end, we will notify you so that you can preview it and check for any problems. If everything’s fine, all you will need to do is update your domain name’s DNS settings.
Q: Will my old web hosting provider need to provide any information/assistance?
A: No. Apart from your login details for the Control Panel, we do not need anything. We will never contact your hosting provider. They will not know anything about the transfer either.
Q: Which web hosting providers can you transfer content from?
A: We can transfer your web site from any hosting provider or any Linux–powered hosting platform on condition that we can access the Control Panel and there is FTP access available.The only sites that we are unable to migrate are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.