Support and Help Channels
A 1–hour Ticket Reply Warranty
Our group of qualified professionals will do their best to answer to your assistance tickets within about 1 hour. If, however, the difficulty you have stumbled upon demands the assistance of our Administrators’ =Dept,= we will address the ticket to the person on shift and will write a comment to inform you.
Professional Technical Help And Support Service
We will be on–line for you 7 days a week to deliver assistance and technical support as well as to assist you with any trouble that you could encounter whilst organizing your virtual server. We are able to support you with all installed in advance software, including your OS, server management panel (in accordance with the VPS type) and the Online Control Panel designed 100% by our company.
An Educational Help Section
In the Online Control Panel that is available 100% free with the virtual server, you can find a practical Help zone, that includes everything you need to have knowledge of when running your sites and software packages. We have included a wide range of how to articles and reviews and video guides that present the general web site management duties in an easy to read fashion.