Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • In the Online Control Panel you’ll find a detailed Help section featuring plenty of instructional articles and frequently asked questions. They are compiled by our support team of qualified techs. Just fill in your question and our intelligent system will provide you with the best possible answer.

  • Top quality support service
  • Instructional Video Clips

  • If you would like to see how an action is done or how a problem is dealt with, rather than just reading about it, then examine our selection of how–to video tutorials. They cover a variety of topics and will help you quickly understand how to work with our Online Control Panel.

  • Intuitive help center
  • A 60–Minute Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24x7 client care service and include a sixty–minute support ticket response guarantee. Our seasoned tech support engineers will be at your disposal 24 hours a day and will remedy any problem that you might chance upon within maximum 1 hour after the technical support ticket submission. In the majority of cases, a response will be provided to you in less than 20 minutes.