Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide a 1–hour response guarantee with all our Linux cloud web hosting plans packages, which means that each help question you post will be reacted to in less than 1 hour maximum. Our support company members are trained to very fast deal with any situation and to give you reasonable guidance on any situation that you possibly have.

  • Top quality support service
  • A Top–quality Support Service

  • You can easily contact us 24x7x365 with any problem you may have connected with Mohamed Ibrahim Hosting’s products and services. Now we have specialists available all of the time to provide assistance at any time when required. You’ll be able to the ticket system or drop a message at any time, or you can grab the phone or use the live chat during working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • If you wish guide while working on your online projects within the Control Panel, you are able to always simply click the Help key and locate your concern in the variety of articles that will came up. We have also turned the vast majority of articles and reviews into video clips. The list of training videos will show up if you click the Videos press button present in each section.